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Choosing An International Courier Service For Your Delivery

Tuesday, 3 September 2019 at 16:20

Courier service

Father Christmas isn't the only person who delivers Christmas presents.

The growth in online shopping has brought about a revolution in the retail marketplace. It has provided an opportunity for small businesses to not only supply goods to local buyers but to offer their products to buyers worldwide.

With the low cost international promotional services of eBay and Amazon, it is now possible to promote products nationally and internationally. However, marketing your goods is only one part of the business puzzle involved in meeting your client expectations.

Your goods need to arrive promptly and in good condition. Please find below some delivery and packaging tips that will help you when you need to send a parcel to America or if you are looking for a courier service to Germany.

  1. Ensure the service provides online tracking. As soon as the shipment is despatched, ensure that you send the information to your buyer so that they can monitor their delivery.
  2. Check the transit time and ensure that this meets the expectation that you have set for your customer.
  3. Ensure that the keep photos of the measurements and weight of the parcel with the shipping label attached. The carriers will weigh and measure the shipment and sometimes raise incorrect additional charges. If you have this information then you are in a position to query these charges.
  4. Always use a service that has a telephone customer service line so that you can query with a real person any challenges you have.
  5. Check independent review sites such as Google to see what real clients have experienced when using the service you are considering.
  6. If the shipment is going internationally, check if any import duty and charges will be due. It is best to know this in advance and advise clients so that there are no surprises or negative feedback left for you.
  7. Ensure that either you or the sender are covering the goods in the event of loss or damage to the parcel in transit. This will only cover damage to the item if it has been packed well. This means in a new box, with plenty of internal protection for the contents and the item not directly touching the sides of the box.
  8. Check that the carrier will accept to carry the types of goods that you want to send. Each courier will have a list of prohibited and restricted items that they will either not accept, or that is excluded from their goods in transit liability.
  9. Send your goods using the right service for them, for instance, if your goods are fragile, temperature sensitive or high value, there are specialist services that will meet your needs.
  10. The cheapest services are usually supplied by large carriers that have their own staff in both the collection and delivery destinations such as DHL, FedEx and UPS.