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Tips On Choosing the Best Courier Service
Thursday, 21 October 2021 at 10:01
Tips On Choosing the Best Courier Service
If you’re looking for a new, Same Day Courier Service in Manchester that’s professional, secure, and reliable it’s extremely important that you check out all options beforehand.
Below are some tips from Mark Paulson at Greg Paulson Same Day Couriers Ltd – Manchester, which may be helpful.
Courier Company Experience
The courier company that you decide to use should have the experience & knowledge to be able to answer any queries you may have regarding your delivery. Also, they should be able to provide you with a tailored or bespoke courier service that meets any of your requirements.
Choosing a courier company that has years of experience, such as Greg Paulson Same Day Couriers Ltd. who have been established since 1993, would suggest that they’re a reliable business that has obviously been doing something right to remain active for so long. This should hopefully give you peace of mind that your collection and delivery are going to be carried out to the standard that you’d expect, compared to trying out a new or unestablished courier service.
Building a good professional relationship with the courier company you decide to use could even provide the opportunity to be given preferential rates, as well as a top-class service.
You should do your research and find the most cost-effective courier service, possibly with discounted rates which suit your specific needs, wherever possible.
You want a courier service that’s flexible and can provide you or your business with alternative delivery options, rather than a courier company that plans its delivery routes & journeys to benefit themselves and not you, the paying customer.
We live in a fluid world and things can change with just a phone call meaning requirements can often change. In this type of situation, you’re going to need a courier company that can adapt instantly and offers a bespoke courier service that is tailored to suit your specific delivery needs.
Look for a transport company that is reliable & conscientious and takes full responsibility of your consignment from the moment they collect your consignment until it reaches the destination delivery address
Make sure the courier service you choose sees the job through from start to finish and will take ownership throughout the entire process.
Peace of mind
Partnering with a courier service that you know you can rely on to deliver your goods safely and in a timely manner, gives you peace of mind. You don't want a problem with delivery meaning you have to solve an issue, spending time on the phone or sending emails as this will take you away from your everyday work. this will inevitably end up costing you time and money.
At Greg Paulson Same Day Couriers Ltd., there is no call centre, we have just one point of contact and you’ll speak to a real person!!
We have a small team of experienced & knowledgeable staff in our transport office, who combined, have a wealth of over 50 years experience in the same day courier industry, all from various backgrounds, such as advertising, marketing, retail, building, and health care.
We quickly get to know what our client's needs are, and provide an
Any problems, we deal with them personally and keep you informed every step of the way.
We see the job out from start to finish!
Communication – It’s the name of the game!
The delivery company should be able to provide you with delivery updates at any point in the journey. If you’re a business that regularly works with clients who require updates about their consignment, then this can’t be ignored.
We know things can go wrong where nobody is at fault. A bonus to look for in your choice of courier is to have direct access to a dedicated customer service team. So, if any cock-ups do occur, you can contact and talk to a real person straight away.
Build A Relationship with The Courier
Try and build a good relationship with your chosen courier company, not as lovers, obviously, but as business partners. It's always good to put faces to names or a voice on the phone. Try and meet with the owners face to face at some point, it definitely helps cement a relationship.
A business owner who is happy to build a relationship with you will make you feel like you’re a valued customer and not just a tracking number
They are more likely to deal with any problems and carry out any urgent deliveries or ad-hoc requests you might have.
If you think we can help with any of your collection and delivery requirements please don’t hesitate to get in touch with us, we’d be pleased to help.
Visit us at - www. gregpaulsoncourier.co.uk