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Tips On Choosing The Best Courier Service

Wednesday, 29 January 2020 at 15:09

courier service

If you’re looking for a new, professional same day courier service which is reliable it’s extremely important that you check out all options beforehand.

Below are some tips from Mark Paulson at Greg Paulson Same Day Couriers Ltd. which may be useful.

Experience

The courier company that you choose should be knowledgeable and have all the answers to any questions you might have. Plus, they should be able to offer you bespoke/tailored options to meet your requirements.

Opting for a courier service with many years of experience, such as Greg Paulson Same Day Couriers Ltd. who have been established since 1993, suggests that they’re more reliable. This should be a more risk-free option compared to new or unestablished alternatives. You could check reviews on social media sites such as Facebook, Twitter or LinkedIn.

Cost-Effectiveness

If you can build a better professional relationship with the courier company you eventually choose, the more chance you have of getting preferential rates and a

top class service. Look for a sameday courier that provides a cost-effective service, with discounted rates wherever possible.

Flexibility

You will need to choose a courier service that offers flexible delivery options rather than a courier company that routes journeys to suit themselves and not the customer.

If your business requirements often change, then you will need a courier company who can also offer a service which is tailored to suit your delivery needs.

Look for a courier service that is conscientious and takes full responsibility of your consignment throughout the whole journey.

Make sure the courier service you choose sees the job through from start to finish and will take ownership throughout the entire process.

Peace of mind

Working with a courier service that you know is always reliable, is reassuring. You don't want a problem with delivery meaning you have to solve an issue which takes you away from your everyday work, this will end up costing you time and money.

At Greg Paulson Same Day Couriers Ltd., there is no call centre, we have just one point of contact!!

We have a small team of knowledgeable staff in our transport office, who have a wealth of over 50 years of combined experience in the courier industry, all from various backgrounds, such as advertising, marketing, retail, building and health care.

We quickly get to know what our client's needs are, and provide an

unrivalled customer service.

Any problems, we deal with them personally and keep you informed every step of the way.

Tailored Delivery Solutions

Always choose a courier company that can offer a service which is tailored to your needs, and a bespoke solution instead.

The best courier companies should be able to work with you to create a bespoke service and streamline the distribution of your deliveries, saving cost wherever possible.

Communication

Your chosen courier service must have the ability to offer delivery updates whenever you need. If you’re a business that regularly works with clients that require updates about their consignment, then this can’t be ignored.

We know things can go wrong where nobody is at fault. A bonus to look for in your choice of courier is to have direct access to a dedicated customer service team. So, if any cock-ups do occur, you can contact and talk to a real person straight away.

Build A Relationship With The Courier

Try and actually build a relationship with your chosen courier company, not as lovers, but as business partners. It's always good to put faces to names, this way you can build a level of trust which isn’t always achievable with every courier service.

A courier service that’s open to building a relationship with your business will make you feel like you’re a valued customer and not just a tracking number They are more likely to deal with any problems and carry out any ad-hoc requests you might have.

 

 

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