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Choosing The Right Courier Is A Very Important Decision
Friday, 9 August 2019 at 12:08
It's important that you choose the right delivery & courier services for your business how, but how do you choose the right courier company?
When you’re running a business, it can feel like there are a lot of balls to juggle with all sorts happening behind the scenes. But from your customers point of view, one of the most important elements of ordering online is the delivery service. Delivery times, prices and quality can all affect a customer’s decision to shop with you or go somewhere else, so it’s important to make sure you choose the right option. In fact, it’s one of the most important decisions you’ll make. But if your company doesn't include delivery and courier services, how do you choose the right courier company?
Why The Right Courier Company Really Matters
Years ago, if you wanted to send something in the post, the only delivery option you had was Royal Mail. But as time went by, other delivery services started to emerge. Now, there are literally hundreds of courier companies to choose from which means courier costs are very competitive. However, with so many to choose from it can be difficult knowing which is the right courier service for your business. Not all couriers are as reliable as Greg Paulson Same Day Couriers Ltd, so it's really important to make sure you chose a delivery company you can rely on. The courier company you choose is representing your business, so it's important that the delivery drivers leave a good lasting impression on your customers and is often what will keep them coming back or recommending you to friends.
How To Pick The Right Courier
Choosing the right courier service for you is all about knowing what you need, and finding a service that meets that ethos. So ask yourself, what’s more important to do? Is it speed? Reliability? Tracking facilities? Care of delivery? From there, you know what questions to ask the courier companies you speak with, and you will get a better idea of the service you expect from them.
You should also consider whether you want to choose a one-man-band courier or a courier company. A one-man-band courier is a self-employed courier who uses their own van to deliver packages.
And finally, choose a courier who understands YOUR business, and how important the customer s to you. A courier who has worked in the transport industry for many years is the best option, as they will be able to give you advice and provide a truly valuable service. Sometimes they’re not always the cheapest, but they will often be the best value when it comes to your brand making a good impression!
Questions To Ask Your chosen Courier Company
So, you've decided whic delivery service you're going to use, but what are some of the key questions you can ask to be sure they are right for you? Below are a few suggestions:
- How much notice do you need to carry out collections & deliveries?
- Can you offer multi-drop delivery services?
- What are the delivery costs?
- What else are you carrying in your vehicles?
- Do you cover the whole of the UK / Nationwide
- Can you ship abroad?
- Who do I call if somethong goes wrong?
Choosing the right courier for your online business is one of the most crucial decisions you need to make, especially in today’s day and age. It’s never been more important for you to get every element of your business right.
At Greg Paulson Same Day Couriers Ltd., we specialise in offering businesses a stand out service to their customers.